Contact Us

We're here to help! Whether you have a question about your order, our products, or anything else, feel free to reach out to us.

Customer Support

• Email: support@fakil.shop
• Phone: +1 (718) 918-3115
• Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

Our Address

Fakil
29 Halsey St
Brooklyn, NY 11216
USA

Order Support

For questions about your order, please have your order number ready and email us at support@fakil.shop with the subject line "Order Support – [Your Order Number]".

Response Time

We aim to respond to all inquiries within 1–2 business days. For urgent matters, please call us during business hours.